Management of Recording and Follow-Up Systems, and Measurement of Performance Indicators for the Water and Wastewater Sector

Performance indicators and their role in performance control.
Record keeping and follow-up system, and role of each level.
Plant/village-level record keeping and follow-up systems for wastewater projects.
City/district-level record keeping and follow-up systems (if there is an economic authority).
Authority/governorate-level record keeping and follow-up systems.
Forms and records used in calculating indicators.
Financial/administrative performance indicators.
Technical performance indicators.