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Course main Topics:
- Problem solving and decision making in relation to NGOs participation in O&M management.
- Contributions of NGOs to the business model of O&M management and their role.
- Awareness campaigns and community participation and methods of extension, awareness and investment.
- The concept of breaching and its basis and negotiation strategist.
- Communication concept and its elements and leadership and its sources.
- The concept of facilitation and listening skills and conflict management.
- The concept and importance of integrated management and its element in organizations.